terms + conditions
debe dohrer design jewelry, wool and linen scarves, and t shirts are all made in our Nashville studio. The men’s vintage necktie scarves are made in a Brentwood TN studio. All of our designs are handmade so please anticipate some variations. They are all created with TLC and an artistic touch!
Custom orders and commissioned items are always welcome. Please don’t hesitate to contact us to discuss your ideas.
shipping + returns
Every order is shipped UPS. Typical lead time is 5-7 days but we cannot guarantee shipping dates due to unforeseen circumstances. On custom pieces please allow 2-3 weeks. To expedite a shipment please contact us and will do everything we can do accommodate you.
We accept returns within 7 business days for an exchange or credit only. To request a return please notify us on our contact page for a return authorization. There is no expiration on a store credit.
Changes/cancellations: if you need to make any changes or have any questions please email or call us (information on contact page).
payment policy
We accept Visa, MasterCard, and American Express through PayPal. If you would prefer to use a different payment source please contact us. All TN residents will incur a 9.25% sales tax.
privacy
We respect your privacy. When you place an order with your personal information, we will never disclose that information to a third party.
materials + repairs
Jewellery -
WOVEN GLASS - - Japanese glass beads, antique bronze, stainless steel, semi-precious stones, various metals
CARE for woven glass – We want you to love your jewelry! Each piece is made by hand by Debe, is unique in its own way, and packaged with love & care. The technique in debe dohrer design hand woven glass beads is delicate and requires special care. Please do not submerge in liquid, including water. Be aware of perfumes, hair products, soaps, lotions, & oils of any kind, as they can prematurely wear down the glass beads as well as the fragile beading thread. Beads can possibly change color slightly, or take on a transparency, depending on skin oils. Keep your jewelry in a separate box to avoid unnecessary damage from wear and tear.
Post-sales care and repair is complimentary for one year from date of issue and covers defects only. Breakage from mishandling is not considered a fault.
METAL Line – brass, bronze, plated silver, plated matte gold, fossils, drilled stones, semi-precious stones, leather, and found objects
CARE for metal – Metal chain can patina (oxidize) naturally with age. No special cleaning or care is necessary with metal accessories.
Post-sales care and repair on metal jewelry is complimentary for one year from date of issue.
fibers
Scarves-
Shredded wool scarves – 100% lambs wool
CARE – wash in warm water, crinkle, and air dry
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Vintage men’s necktie scarves – 100% silk neckties
CARE – wash in warm water, crinkle, and air dry